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Questions related to Medical Health & Safety Services

If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen, and meet certain requirements prior to boarding the ship. Please contact our Access Department at 866-592-7225 for additional information.   Guests taking an o...
If any of our guests or crew members ever feel unwell during their sailing, they can be immediately evaluated by medical staff, with an in-stateroom visit or by video tele-consultation. A multitude of evaluative tests can be conducted right onboard i...
Royal Caribbean International cannot accept guests who will be more than 23 weeks pregnant at any time during the cruise or CruiseTour. The Guest and treating physician should consider before any cruise that there is no Obstetrician/Gynecologist avai...
If the main electrical power source is lost, we have plans for a contingency and we move to using the emergency generators.  These are typically located on the upper decks and they have their own fuel supply and are completely independent. The genera...
A muster drill is a mandatory safety exercise with the objective to familiarize all guests and crew with the location (muster station) where they are to assemble in the unlikely event of an emergency, as well as additional safety information. The ass...
Every Royal Caribbean ship offers limited professional medical services through licensed (international or domestic) physicians and nurses. All Royal Caribbean Group ships have shipboard medical facilities that are built, staffed, stocked, and equipp...
FDA-approved acupressure wristbands and various over-the-counter medications and natural treatments can help prevent seasickness, and should be used before you start to feel ill. Consult your physician before choosing to use either.  Your location on...
In order to ensure the safe disposal of sharp items such as needles, syringes, lancets or other sharp objects while onboard, our Stateroom attendants have access to sharps containers, which can be provided to you to keep in your stateroom. 
The number of life-saving crafts varies on each class of ship. All of our ships have sufficient survival craft for everyone on board, plus additional capacity in reserve, per regulatory requirements.
Yes. All drinking water is either distilled from seawater or loaded onboard while the ship is in port. Royal Caribbean adheres to Vessel Sanitation Program standards published by the U.S. Public Health Service (USPHS). The USPHS conducts inspections ...
We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a booking request ...
The Cruise Vessel Security and Safety Act requires cruise lines which operate in United States waters to make a Security Guide available to guests. This Security Guide is provided pursuant to that United States law. The safety and security of our gue...
Should you need to receive medical attention onboard, we offer a medical facility with doctors and nurses to care for you. While we do not accept land-based health insurance plans onboard; you may be eligible to submit a claim with your health insura...
If you have been treated onboard, and need to request your medical records, please fill out the request form. Note that the processing time is up to 4 to 6 weeks.

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